Return & Refund policy

Thank you for shopping at Xfinity Cast Store. We strive to provide you with high-quality clothing and exceptional customer service. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with our return and refund policy.

1. Returns We accept returns of unused and unworn items within [number of days] days from the date of delivery. To be eligible for a return, the item must be in the same condition as received, with all tags and labels attached. Please note that certain items, such as underwear or personalized products, are not eligible for return due to hygiene and customization reasons.
2. Return Process To initiate a return, please follow these steps:
   • Contact our customer support team at contact@xfinity-cast.store within the specified return period, stating your order number and reason for return.
   • Our customer support team will provide you with instructions on how to proceed with the return, including the return address.
   • Carefully package the item to be returned, ensuring that it is adequately protected during transit.
   • Ship the item back to us using a trackable shipping method. Please retain the shipping receipt for reference.
3. Refunds Once we receive and inspect the returned item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. The refund amount will be the purchase price of the returned item, minus any applicable shipping charges or restocking fees, which will be communicated to you during the return process. Please note that the time it takes for the refund to be reflected in your account may vary depending on your payment provider. If you have any questions or concerns regarding the refund process, please contact our customer support team at contact@xfinity-cast.store.
4. Exchanges We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please follow the return process as outlined above and place a new order for the desired item.
5. Damaged or Defective Items In the rare event that you receive a damaged or defective item, please contact our customer support team at contact@xfinity-cast.store within4 to 5 days of receiving the order. We will provide further instructions on how to proceed and resolve the issue promptly.
6. Non-Returnable Items Certain items are non-returnable, including:
   • Underwear, swimwear, and intimate apparel
   • Personalized or customized items
   • Items marked as final sale or clearance
7. Changes to the Return and Refund Policy Inspire Fashion Store reserves the right to modify or update this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our current practices.
8. Contacting Us If you have any questions or concerns about our Return and Refund Policy, please contact us at:

Xfinity Cast Store Email: contact@xfinity-cast.store

This Return and Refund Policy was last updated on [October10, 2023].